Flash Plug-in
The Macromedia Flash Plug-in is needed to participate in the
RPL Internet Training Programs.
Not sure if you have the Flash Plug-in?
If you can see the animation below you have the Flash Plug-in.
Javascript
In order for the Internet Training Courses to work properly, you must have javascript
enabled on your computer.
Do I have javascript enabled?
Cookies
In order for the RPL Internet Training Courses to function properly, you must have
cookies enables on your computer.
Does my browser have client cookies enabled?
YES
Does my browser have session cookies enables?
YES
Pop-up Blocker Disabled
With all the pop-up ads cluttering the internet, most surfers have
found a convenience in pop-up blocker software. If you have installed and
are running pop-up blocker software, please turn off the pop-up blocker
program before entering the Internet Training Courses. If you do not disable the
your pop-up blocker software, you may not be able to take advantage of all the features
the RPL Internet Training Courses have to offer.
I am having trouble signing in. What is wrong?
First make sure your browser meets all of the required elements listed
in the requirements section above. If it does not, you must make the
appropriate changes in order to proceed. If you need assistance or
do not know how to meet the required specifications contact us and
we will provide the needed support.
If you have met all the required specifications and are still having problems
signing in, for the quickest response, send an email to rpl@rplmri.com
explaining your situation.
How do I add a Training Administrator
to my company?
Training administrators for you company can be added by existing company administrators through the
Training Management System. If you do not have an existing company administrator to add the
new administrator send a request
to rpl@rplmri.com.
All company Administrators will have access to the Training Management System (TMS).
The TMS allows you to view your company and employee information as well
as view the progress of each employee for the courses he/she has been assigned.
What if I have to leave my desk or take a break and haven't finished the course?
This is where the course bookmark feature comes in handy. If you plan on leaving your desk or would simply like to take a break from the course it is recommended that
you set a bookmark. Setting the book mark will save your current course position and you will be able to pick-up right where you left of the next time
you sign in.
How long can I remain idle while taking a course before I am automatically logged off?
While taking a course, you can remain idle for up to 40 minutes before your session will close. If you suspect that you may
be idle for longer than 40 minutes it is suggested that you set a bookmark to mark your current position. If you remain idle for longer than
the time specified you will be prompted to sign back in to the training system.
Additional Contact Information
Contact Information
If you need additional assistance with the Internet Training Courses, please use
our on-line support form or use
the information below
to contact our technical support team.
